Terms and Conditions 

1. Introduction

Welcome to Intertwined. By registering for or participating in our sessions, you agree to the following Terms and Conditions.

These Terms apply to:

• Participants registering for themselves (aged 18+ with full capacity)

• Parents or carers registering on behalf of a child or young person (under 18)

• Parents, carers or support workers registering on behalf of a vulnerable adult

If you do not agree with these Terms, please do not proceed with registration.

2. About Us

Intertwined provides inclusive dance sessions for children, young people, and adults, including those with additional or support needs. Our sessions promote creativity, confidence, physical wellbeing, and inclusion in a safe, supportive environment.

📧 Email: intertwinedne@gmail.com
📍 Location: Sunderland, United Kingdom

3. Registration and Consent

• All participants must be registered before attending sessions.

• Participants aged 18+ may complete their own registration form if they have full capacity.

• Parents, carers, or support workers must register participants who are children, young people, or vulnerable adults.

• You confirm that all information provided is accurate and up to date.

• By registering, you give permission for participation in Intertwined sessions and related activities.

• You consent to Intertwined holding and processing personal information as outlined in our Privacy Policy.

• Any changes to personal, medical, or contact information must be reported promptly.

4. Payments

• Session or term fees must be paid in advance unless otherwise agreed.

• A participant’s place is only confirmed once payment has been received.

• Fees are non-refundable except in exceptional circumstances.

• Details of current fees and payment methods are available on our website or directly from Intertwined.

5. Attendance and Behaviour

• Participants should arrive on time and attend regularly.

• Participants must be accompanied to sessions by a parent, carer, or support worker unless alternative arrangements have been agreed with Intertwined staff.

• Respectful behaviour towards staff and other participants is required at all times.

• Intertwined reserves the right to review or withdraw participation if behaviour is unsafe, or persistently affecting others.

• Reasonable adjustments will always be made where possible to support inclusion.

6. Health, Safety, and Safeguarding

• You must inform Intertwined of any relevant medical conditions, allergies, or additional support needs.

• Staff follow safeguarding and health and safety procedures to ensure participants’ welfare.

• Intertwined is committed to safeguarding children, young people, and vulnerable adults at all times.

• Basic first aid may be administered by trained staff. In serious situations, emergency services will be contacted, and a parent/carer/emergency contact informed immediately.

• Participants are required to have a supporting adult present especially if required for safety or wellbeing.

7. First Aid Consent

Participants (or their parent/carer/support worker) may choose whether to give permission for Intertwined staff to administer basic first aid (such as minor cuts, grazes, or sprains).

• If consent is given, staff may provide basic first aid and, if necessary, seek emergency medical assistance.

• In the event of a serious incident, every effort will be made to contact the participant or their emergency contact immediately.

• If consent is not given, staff will still take all reasonable steps to ensure the participant’s safety, including contacting emergency services if required.

8. Cancellations and Refunds

• If a session is cancelled by Intertwined, you will be notified as soon as possible.

• Cancelled sessions will be rescheduled where possible.

• Refunds are only offered if a session cannot be rescheduled or at the discretion of Intertwined management.

• Refunds cannot be provided for missed sessions due to illness, holidays, or personal reasons.

9. Photography, Filming, and Media

• Intertwined may take photos or videos for promotional use (website, social media, printed materials).

• Consent for photography/filming is requested separately on the registration form.

• Consent can be withdrawn at any time by contacting Intertwined.

• If consent is not given, no identifiable images of the participant will be used.

10. Data Protection and Privacy

• Personal data is processed in line with our Privacy Policy.

• Information is collected only to ensure safe and effective sessions.

• Data is kept secure and confidential and only shared where legally required (e.g., safeguarding or emergencies).

• Sensitive information (e.g., health details) is handled with additional care and accessed only by authorised staff.

11. Liability

• Intertwined takes all reasonable steps to provide a safe environment.

• Dance is a physical activity and carries some risk of injury.

• Intertwined is not liable for injury, loss, or damage to personal belongings unless caused by negligence.

• It is the responsibility of participants (or their parent/carer) to ensure they are medically fit to participate.

12. Changes to Sessions or Terms

• Intertwined may change session times, venues, or staff if necessary.

• Any significant changes will be communicated as early as possible.

• Updated Terms and Conditions will always be available on our website.

• Continued participation indicates acceptance of revised terms.

13. Venue Rules and Session Etiquette

To ensure safety, comfort, and cleanliness for all participants:

• Shoes: Everyone must remove shoes upon entry and place them in the shoe holders provided (even supporting adults).

• Accompaniment: Participants must be accompanied to sessions unless alternative arrangements have been agreed in advance.

• Café Use: The café is open for parents, carers, or support staff to enjoy while sessions take place.

• Food and Drink: No external food or drink may be brought into the venue, except bottled water for participants.

• Personal Belongings: Intertwined cannot accept responsibility for the loss, theft, or damage of personal property brought to sessions or left in the venue. Participants and visitors are responsible for their own belongings at all times.

Failure to adhere to the above may result in a participant being asked to leave the session or venue.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Intertwined
📧 intertwinedne@gmail.com
📍 Sunderland, United Kingdom